Scheduling Regular Device Log Uploads

To schedule device logs on a regular basis:

1. Click Devices and filter the list if desired.

2. Select check boxes of the device(s) from which you want device logs. To select all devices, click the check box in the device table's header row.  

3. Click Tasks and select Device Logs Settings.

4. Select the Request Device Logs interval.

• Never
• Every Check-in
• Custom Interval

  Set the custom interval length in hours. The minimum time allowed is 4 hours.

5. Apply to either Selected Devices or Filtered Devices.

6. Click OK.

Note: To request a device log without setting an interval, select Request Device Logs from the Task drop-down list.

Downloading Device Logs

To download a device's logs:

1. Click Devices.
2. Click the device whose log you want download.
3. Click the Device Files tab.
4. Click Download Logs.

Related Topics

• Requesting Device Logs